← Back to Legals

Direct Debit Service Agreement

DDR Service Agreement (Ver 1.4)

I/We hereby authorise Ezidebit Pty Ltd ACN 096 902 813 (Direct Debit User ID number 165969, 303909, 301203, 234040, 234072, 428198) (herein referred to as “Ezidebit”) to make periodic debits on behalf of the geezit as indicated on the attached Direct Debit Request (herein referred to as “the Business”).

I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services other than direct debit collection services to the Business pursuant to the Direct Debit Request and this DDR Service Agreement, and has no express or implied liability regarding the goods and services provided by the Business or the terms and conditions of any agreement with the Business.

I/We acknowledge that the debit amount will be debited from my/our account according to the terms and conditions of the agreement with the Business and the Direct Debit Request, including the Debit Arrangement and Fees/Charges detailed therein and this DDR Service Agreement.

I/We acknowledge that bank account and/or credit card details have been verified against a recent bank statement to ensure accuracy and will contact their financial institution if uncertain of accuracy.

I/We acknowledge that it is my/our responsibility to ensure that there are sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured. Direct debits normally occur overnight, however transactions can take up to three (3) business days depending on the financial institution.

I/We acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited and that if insufficient funds are available, Ezidebit will not be held responsible for any fees and charges charged by either financial institution.

I/We acknowledge that there may be a delay in processing the debit if:

  1. there is a public or bank holiday on the day of the debit, or any day after the debit date;
  2. a payment request is received by Ezidebit on a day that is not a banking business day in Queensland;
  3. a payment request is received after normal Ezidebit cut off times, being 4:00pm Queensland time, Monday to Friday.

Any payments that fall due on any of the above will be processed on the next business day.

I/We authorise Ezidebit to vary the amount of the payments from time to time as may be agreed by the account holder and the Business as provided for within the agreement with the Business. I/We authorise Ezidebit to vary the amount of the payments upon receiving instructions from the Business of the agreed variations. I/We do not require Ezidebit to notify us of such variations to the debit amount.

I/We acknowledge that Ezidebit is to provide at least 14 days’ notice if it proposes to vary any of the terms and conditions of the Direct Debit Request or this DDR Service Agreement including varying any of the terms of the debit arrangements.

I/We acknowledge that we will contact the Business if we wish to alter or defer any of the debit arrangements.

I/We acknowledge that any request to stop or cancel the debit arrangements will be directed to the Business.

I/We acknowledge that any disputed debit payments will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, we agree to contact our financial institution.

I/We acknowledge that if a debit is returned by our financial institution as unpaid, a failed payment fee is payable to Ezidebit. We will also be responsible for any fees and charges applied by our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.

I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.

I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and subject to our agreement with the Business agree to pay those fees and charges to Ezidebit.

You appoint Ezidebit as your exclusive agent with regard to the control, management and protection of your personal information relating to the Business and contained in this DDR Service Agreement. You irrevocably authorise Ezidebit to take all necessary action (which we deem necessary) to protect your personal information, including (but not limited to) prohibiting the release to or access by third parties without consent.

You hereby irrevocably authorise, direct and instruct any third party who holds/stores or keeps your personal information relating to the Business and contained in this DDR Service Agreement to release and provide such information to Ezidebit on written request.

I/We authorise:

  1. Ezidebit to verify details of our account with our financial institution; and
  2. our financial institution to release information allowing Ezidebit to verify our account details.

Ezidebit Pty Ltd
PO Box 3327
Newstead, QLD 4006
Ph: (07) 3124 5500  Fax: (07) 3124 5555
ACN 096 902 813 | AFSL 315388

For a copy of your Direct Debit Request form, or to alter, defer or cancel your direct debit arrangements with geezit, please send an email to accounts@geezit.com.